TigerCare Live

by AcademicLiveCare

High-quality, on-demand medical care designed specifically for students. TigerCare Live is the best way to see a therapist from your dorm, at home, or when you're on the go.

Explore the Plan
Welcome

Your Telehealth Care Hub

Get back on your feet, no matter where you are or the time of day. You can see a doctor, therapist, or psychiatrist online for a range of health issues.

24/7 In the Moment Counseling

24/7 live telephonic counseling for when you need to speak to someone immediately.

Therapy

Schedule a virtual visit to talk through your mental health concerns with a licensed couselor on an ongoing basis.

Psychiatry

Mental health care and medication management from licensed psychiatrists

Nutrition

Schedule a virtual visit to get counseling and personalized nutrition plans from a registered dietician.

Urgent Care

Access to an immediate virtual visit for non-emergency medical care.

Emergency Care

In the event of a life-threatening medical or psychological emergency on campus, call: 210-999-7000. If off-campus, call: 9-1-1

Additional Resources

Telehealth User Guide
Get step-by-step instructions for scheduling an appointment with a certified therapist via the web.
Telehealth Mobile User Guide
Get step-by-step instructions for scheduling an appointment with a certified therapist through the mobile app.
Additional Student Resources
Click here and enter AHP1 as the Company Code to access.
Student Health Insurance Plan
Sign up for the Student Health Plan with Wellfleet during the open enrollment period.
Sign up Online
Sign up in the App
Sign up online at the ALC Portal

Visit the ALC Portal
 

Sign up using your school email address.

Complete your profile.

Click Continue as you do not need a service key.

You're ready to get care.
Download and sign up in the AcademicLiveCare mobile app
Download the AcademicLiveCare app
 
Sign up using your school email address.
Complete your profile.
Click Continue as you do not need a service key. 
 You're ready to get care.