Frequently Asked Questions

Archive 2022-2023

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Additional Resources

Account Information

Benefits

Benefit Information

Advantages of Membership

Cost/Dependents

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Dependent Online Enrollment

The Spring/Summer dependent online enrollment period ended 1/19/23.  If you need to enroll a dependent due to a qualifying event (e.g., loss of coverage, newborn), use the "Students with a Qualifying Life Event" link below.

Students with a Qualifying Life Event

Opt-Out/ Waiver

The Spring/Summer waiver deadline ended 1/19/23. The online waiver system can no longer accept new waiver requests.

Claims

Benefits

Advantages of Membership

Prescription Drug List/Formulary

Why Choose SHIP?

UHC Mobile App Flyer

Pediatric Dental & Vision FAQ

HealthiestYou Informational Flyer

HealthiestYou - Telehealth Solution for physical and mental health. (Virtual Visits with a physician from the comfort of your home)

Regulatory Notices

Enhanced Products

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachusetts  01115
1-877-657-5030
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected