Frequently Asked Questions

Archive 2024-2025

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Additional Resources

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Benefits

Benefit Information

Advantages of Membership

Cost/Dependents

Am I Eligible to enroll in the Student Health Insurance Plan?

Cost Sheets

Online Enrollment Periods

Domestic and International Students:

Annual -  07/08/2024 - 09/03/2024

Spring/Summer -  12/02/2024 - 01/23/2025

Dependent Online Enrollment

Domestic Students with a Qualifying Life Event

Opt-Out/ Waiver

International Student Waiver Requirements

All international students attending Trinity University on a non-immigrant Visa status who are enrolled in 9 or more hours or participating in a full time graduate program are required by the University to have health insurance and to submit proof of insurance annually. The University has established three circumstances in which an international student can request a waiver to the student health insurance plan by providing alternative health insurance coverage. In order to be approved for a waiver, your alternate health coverage must meet or exceed the requirements as set forth below and be submitted by the waiver deadline.

  1. Criteria to submit a waiver request:
  2. Student is sponsored by the US or a foreign government, recognized by the US, and they guarantee payment of all health care expenses including medical evacuation and repatriation.
  3. Student is covered by a U.S. employer health insurance plan or by a parent/spouse’s U.S. employer health insurance plan.

Please note: travel plans or plans that require you to pay for treatment yourself and then apply for reimbursement will NOT be acceptable for waiving the Trinity University plan.

  1. If you meet one of the above criteria, then your alternative health insurance coverage must meet the following minimum requirements:
  2. Medical coverage is unlimited
  3. Deductible is $500 or less (Does not apply to employer plans)
  4. Medical Evacuation Coverage of at least $10,000 (US currency)
  5. Repatriation Coverage of at least $7,500 (US currency)
  6. Insurance carrier meets federal solvency guidelines
  7. Dates of coverage meet or exceed the requirement for the policy year.
  8. If your alternate coverage meets the above minimum requirements, acquire the following scanned documents to submit a waiver request:
  9. The front and back of your insurance card
  10. The insurance policy benefits summary, in English, that identifies you as a covered individual, provides the dates of your coverage, and clearly indicates that the coverage meets or exceeds the minimum requirement. Coverage amounts must be in US dollars.
  11. The proof of medical evacuation and repatriation coverage (if you have this coverage)

INSURANCE ENROLLMENT ACTIVATION (you wish to be enrolled in the Student Health Insurance Plan):

You will need to ACTIVATE your enrollment in the Student Health Insurance Plan each coverage period.  It is recommended that you complete this ACTIVATION at least one week prior to the beginning of the new coverage period to ensure you have access to your insurance account.

Failure to ACTIVATE your enrollment in a timely manner will result in a delay in your ability to use your Student Health Insurance Plan.  If you do not ACTIVATE your enrollment in the Student Health Insurance Plan, your enrollment will automatically activate after the close of Open Enrollment period for the designated coverage period. 

Annual - 07/08/2024 - 09/03/2024

Spring/Summer - 12/02/2024 - 01/23/2025

Domestic Early Enroll/Waiver

International Early Enroll/Waiver

Claims

Benefits

Benefit Information

Advantages of Membership

Prescription Drug List/Formulary

Why Choose SHIP?

UHC Mobile App Flyer

Pediatric Dental & Vision FAQ

HealthiestYou Informational Flyer

HealthiestYou - Telehealth Solution for physical and mental health. (Virtual Visits with a physician from the comfort of your home)

Regulatory Notices

Enhanced Products

Optional Dental Plan

Offered in partnership with Guardian Dental

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Wellfleet Group, LLC
PO Box 15369
Springfield, Massachusetts  01115
1 (877) 657-5030
Customer Service

Cigna Dental

This service is not administered by Academic HealthPlans.

Academic Vision Care (AVC)

This service is not administered by Academic HealthPlans.
1 (888) 974-3020
Monday - Friday 6 AM – 7 PM PST

24/7 In The Moment Counseling

ASAP - Academic Student Assistance Program

Telehealth Solution

AcademicLiveCare

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected